3CX User state history

Created by Oleg Agapov, Modified on Fri, 21 Apr 2023 at 06:15 PM by Oleg Agapov

Create a separate database 'user_state' on the same 3CX instance (phonesystem with dbpassword)

CREATE DATABASE "user_state"
    WITH
    OWNER = phonesystem
    ENCODING = 'UTF8'
    LC_COLLATE = 'English_United States.1252'
    LC_CTYPE = 'English_United States.1252'
    TABLESPACE = pg_default
    CONNECTION LIMIT = -1
    IS_TEMPLATE = False;

-- Table: public.operator_state_history
-- DROP TABLE IF EXISTS public.operator_state_history;

CREATE TABLE IF NOT EXISTS public.operator_state_history
(
    date timestamp with time zone,
    old_values text COLLATE pg_catalog."default",
    new_values text COLLATE pg_catalog."default",
    ext text COLLATE pg_catalog."default"
)

WITH (
    OIDS = FALSE
)

TABLESPACE pg_default;

ALTER TABLE IF EXISTS public.operator_state_history
    OWNER to phonesystem;

Specify the following in the TCXWebAPI.ini

DBS_NAME = user_state
DBS_PORT = 5480
DBS_LOGIN = phonesystem
DBS_PASSWORD =dbpassword
DBS_TABLE = public.operator_state_history

SELECT date, old_values, new_values, ext
  FROM public.operator_state_history order by date desc;